What is User-Generated Content? User-generated content, or UGC, is online content related to a brand that has been voluntarily produced by its customers. It could take the form of images, videos, comments, blogs, podcasts, social media posts and more. Popular brands often use UGC marketing in order to engage fans and build credibility. In this […]
In 2019, podcast production has reached an all-time high and it is estimated that there are currently over 660,000 active podcasts. An increasing proportion of these shows have been produced by brands in order to promote their products or services. Read our guide to find out how you can use podcasts to promote your brand. […]
With NBN being rolled out across the country, if you haven’t yet upgraded your phone system to voice over IP, it’s only a matter of time, so you need to be ready. If you’re looking to learn about the rich capabilities of VOIP phone systems, how they can streamline your business, and, of course, what […]
We know what you’re thinking; of course we’re going to sing the praises of on hold messages – it’s what we do (and quite well, we might add.) That said, there’s one thing that can’t be argued with: Statistics! According to a CNN survey, 60% of callers who are left listening to silence hang up […]
2019 has arrived, guns blazing. It’s a time for new beginnings, and we decided it was the perfect opportunity to give our brand a spring clean. We’ve been in this game almost three decades, providing consistently high-quality on hold message productions since the beginning (ask our clients). However, like grandma’s sticky pudding, we were starting […]
